Darjeeling contacts
Where to call or complain, with the official site for each.
Emergency
Emergency (police, fire, ambulance)
Ambulance
Women Helpline
Child Helpline
Cyber crime and online fraud
LPG gas leak
District administration
Darjeeling district administration
Electricity
West Bengal State Electricity Distribution Company Ltd (WBSEDCL)
Serves most of the state outside CESC's Kolkata-area licence zone.
Water supply
Public Health Engineering Department, Government of West Bengal
Municipal body
Siliguri Municipal Corporation
Siliguri city, which spans parts of Darjeeling and Jalpaiguri districts.
Department of Urban Development & Municipal Affairs, West Bengal
Roads
Public Works Department, Government of West Bengal
National Highways helpline (NHAI)
Complaints and grievances
Apnar Sarkar Apnar Pashe (Chief Minister's grievance helpline)
Launched 3 June 2026, replacing Didi Ke Bolo; Mon-Sat 9am-6pm per reports. Confirm on wb.gov.in.
Elder Line (senior citizens)
Tele-MANAS (mental health)
National Consumer Helpline
Central government grievances (CPGRAMS)
Rail Madad (train complaints)
Voter Helpline
Each number and link was checked on the organisation's own website. Wrong or out of date? Tell us.